We require an upfront payment of 60% which shall be made upon engagement (which is non-refundable). Then a follow- up payment of 20% during the planning process and balance payment of 20% shall be made no later than 2 weeks before the event day.
Please note that the above fee is NOT inclusive TCE’S logistics, that is transportation and accommodation for team for any out of station events where applicable.
If the clients brings on board any vendor or a family friend or a relative to provide services for the event, such vendors are subject to all our guidelines and processes that the other vendors will go through.
As much as we try to take into consideration the work schedule and timings of our clients, be advised that the timelines set are very important to ensure the success of your event.
Vendors payment shall be domiciled with TCE unless otherwise agreed with client.
For decision- making and communication, we will require at most one person identified by client.
If our services are used for souvenirs handling, we require total autonomy. An audit will be done in the presence of the client or the client's representative . Each party will receive a signed copy of what was handed over, clear instructions as to how the souvenirs should be distributed will be disclosed and carried out.
Once a commitment fee is paid, no refund will be made if the client changes his/her mind, but a credit note will be given at the discretion of the company.
Once a commitment fee is paid, no refund will be made if the client changes his/her mind, but a credit note will be given at the discretion of the company.
If we will not be able to discharge our obligation once a commitment fee is made, a refund will be made to the client at the Creative Directors discretion.
The Choice of bank or financial institution is the sole responsibility of TCE. Any changes to these banking details will be expressly and officially notified by TCE and acknowledged by the client. Accuracy is the responsibility of TCE.

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